Credentialing Coordinator I

May 01, 2024 at 06:45 pm by Alex

All the benefits and perks you need for you and your family:

  • Benefits from Day One
  • Sign On Bonus/Relocation***
  • Paid Days Off from Day One
  • Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Monday to Thursday 8am -5pm – Friday 8am to 2:30 pm

The community you’ll be caring for:

  • Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando
  • We offer great benefits with immediate Health Insurance coverage
  • Career growth and advancement potential
  • Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
  • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
  • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you’ll contribute:

The Credentialing Coordinator serves as the receptionist and telephone operator for the Medical Staff office/building. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Serves as the first point of contact for potential new medical staff members modeling our services standard in all interactions. Supports the department with various clerical and credentialing processes to assist with the initial and reappointment processes for Physicians and Allied Health Professionals.

The value you’ll bring to the team:

  • Performs administrative functions of the front desk to include; screening and referring phone calls, directing

visitors, receiving and distribution of all mail; management of department equipment to include fax and copy

machines. Maintains adequate department supplies/inventory, ordering as appropriate.

  • Maintains the process of receiving the Initial/Reappointment application payments via Inter-Department Transfer (IDT) and Checks), to include management of the deposit/journal.
  • Handling of hospital affiliation verifications requests
  • Pre-Screens potential new applicants to prepare and send the electronic application.
  • Assigns applications to the Credentialing Team
  • Assists Medical Staff members and Allied Health Professionals when requesting a change (i.e. Additional Privilege Request, Change of Category, Change of Campus, Additional Sponsors) and sends out appropriate change form and documents on respective working grid.
  • Assists the credentialing team with primary source verifications as needed.
  • Able to navigate MSOW in order to answer questions, run simple queries and perform database clean-up.
  • Process Physician changes requests for Change of Status and Primary Campus.
  • Process Allied Health Professional change request for Additional Sponsors only.
  • Responsible for producing copies of Committee meeting packets for Allied Health Review Panel, Credentials Committee to the Management Team only.
  • Assist customers with general inquiries pertaining to credentialing questions
  • Perform support functions for the Management Team to include scheduling new Department Chairs or orientation.


The expertise and experiences you'll need to succeed:


  • N/A


  • N/A

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 24015211

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.