Lydia Hendrix, a seasoned Healthcare Executive, a Registered Nurse -RN, and a Certified Rehabilitation Registered Nurse -CRRN, has been selected and announced by PONTE HEALTH as the Executive Director of Operations for VERTICAL MEDICAL CITY coming to downtown Orlando.
Holding this position, Mrs. Hendrix will help develop the Operations of the Complex Facility during the Pre-Construction and Construction Phases, as well as will proceed to lead VMC ORL once open and running. VMC ORL, in the possibility of becoming the largest Assisted Living Facility built and operating in the United States, will pose a great professional and creative challenge for its newest Team member.
"Lydia is an amazing resource with an unparalleled wealth of knowledge in the continuum of care, who is driven primarily by patient experience, and we are very lucky to have her" said Ponte.
Mrs. Hendrix spent 25 progressive years with Florida Hospital, rising from Clinical Nurse Manager, through Chief Nursing Officer of Medicine, Oncology, and Emergency Services, to Assistant Vice President of Clinical Operations and Resources; as such, she ultimately developed a system and its processes for "care traffic control" to identify and mitigate variability, fragmentation, and waste in overall clinical operations, and to implement best practice strategies. Outcomes included near real-time reporting, reduced utilization of discharge holding, and decreased expenditures.
Mrs. Hendrix specializes in Leaning and Integrating Health Care and Healing Systems and Processes -holds a Lean Six Sigma Green Belt, and earned a Bachelor's of Science Degree in Nursing, and a Master's in Science Degree in Strategic Leadership.